Groww app faces technical snag as users complain; brokerage says ‘issue resolved’

On Tuesday morning, users of the Groww app raised complaints about encountering technical issues on the social media platform X (formerly Twitter).

Several users took to the social media platform to complain that the app was not allowing them to log in.

One user Anurag Sharma wrote : “I think @_groww servers are down. Not able to login. Anyone else facing this issue?”

Another user Amar Singh wrote, “#groww app not working. Not able to login – its showing SOMETHING WENT WRONG. Is this the case with everyone? Please help.”

Mayank Lakhera wrote, “Absolutely pathetic service by @_groww. Unable to process my sell order. Trying since 10 AM. Every time I place my order, it gets rejected.”

While some users were not able to log in, some of them complained that they were not able to see the balance and not able to execute the orders.

“Groww balance not showing and order not executing @_grow,” one user Prajapati Sushil wrote on X.

Meanwhile, Groww said the issue was resolved and the app was working fine.

“Pleased to inform you that we have successfully resolved the issue. If you have any further questions or concerns, feel free to reach out. Thank you for choosing us,” Groww wrote on X, responding to a user.

Groww recently announced a halt in its US stocks investment service. In a communication to customers, Groww said that new investments in US stocks would cease after 27 February 2024.

Also Read: Groww halts investing in US stocks, asks users to withdraw or migrate by 30 June

Furthermore, customers will not be able to add funds to their US dollar wallets beyond this date. The broker also informed that all withdrawals would be stopped after 31 March 2024, giving customers the choice to either withdraw their funds before this deadline or transfer their holdings to another US broker. Groww later extended this deadline to 30 June 2024.

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